Company Overview

Founded in 1964, CTR Systems is a privately held, third-generation company based outside of Pittsburgh in Warrendale, Pennsylvania. We focus on four primary business areas – time & attendance, payroll/HR & benefits.

At CTR we firmly believe in treating people right and putting others first. This extends to our employees, our clients, our business associates and our future customers. We believe in fair prices, honest work and top-notch service.

CTR offers premium products and services. We meet our customers on their level and provide solutions to fit their specific needs. We offer superior hardware and software products, and complete project management.

But what really sets us apart is our committed staff of professionals who truly care about each and every client. We take the time to get to know you and your needs and promise to find a solution that will fit your business.

Our History

CTR was founded by Mr. William R. Duffy in 1964.  CTR, which initially stood for “Cincinnati Time Recorders,” first established itself as a distributor of mechanical time clocks and parking and revenue control systems.  Mr. Duffy’s penchant for excellent customer service quickly drove CTR to be a leader in the sale and service of time clocks in the local Pittsburgh market. .
In 1980, CTR partnered with Kronos Inc. to bring an innovative new product to the market:   PC-based time and attendance systems.  Over the next 25 years, as the demand for automated time solutions increased CTR became the largest and most successful Kronos distributor in the US with over 3,000 time and attendance customers throughout the Northeastern United States. .
Our clients were also looking for integrated solutions such as payroll and human resources.   In response, CTR expanded its product offering in 1999 to include integrated Payroll and Human Resources Solutions and Services, which led to the establishment of CTR Systems Employee Management Services, Inc.  Our focus on prompt and personalized customer support quickly led our payroll service bureau to process over 40,000 checks per month for clients across the United States.
The demand for integrated solutions soon became replaced with “single-source.” Our customers spoke, and we listened.   CTR is now proud to announce our “Human Capital Management” division which is a single source for Payroll, Tax Filing, Human Resources, Time and Attendance, Benefits Administration, Onboarding, and more….  Better yet, our customers have the ease of handling all of their mission-critical Human Capital Management functions through our Single Database iSolved HCM Solution.

Our Promise

Throughout our history, CTR has been firmly committed to bringing our clients the latest technology while continuing to provide dedicated and personalized customer support.  We believe these two factors have contributed most to our longevity and success.  Therefore, we provide the following commitments to our clients, partners, and employees.

  • We will continuously improve and expand our products and services with the latest technology and innovations
  • We will continue to focus on providing prompt and personalized customer support
  • We will continue to live by our FRESH values.  Forgiveness.  Respect. Excellence.  Service. Humility.