Taking corrective action with your employees isn’t the most pleasant part of the job. However, failing to do so is much worse. Whether you’re addressing poor performance or unsatisfactory behavior, it’s critically important to document all of your communication.
In an earlier blog post, we examined some of the most common causes of workplace conflict. Conflict can spring for any number of reasons—miscommunication, competing priorities, or just good old-fashioned workplace drama. No matter where it comes from, quickly and amicably finding a resolution to conflict should be a top priority.