Hospitality & Restaurant Payroll & HR Services

Great Guest Experiences Start Behind the Scenes.

CTR supports the hospitality and restaurant industry with payroll, HR, timekeeping and compliance solutions built for the unique demands of tipped wages, shift-based scheduling, high turnover and evolving labor regulations.

From independent restaurants to growing hospitality groups, we help streamline operations, control labor costs and keep you compliant so your team can focus on delivering exceptional service.

 

Talk to an Expert
Hospitality 1

Industry Challenges We Help Solve

Hospitality moves fast and margins are tight. Restaurants face tipped wage rules, fluctuating labor costs, high turnover and constant scheduling changes. Payroll errors are expensive. Compliance mistakes are riskier. We help you stay accurate and in control.

Experts Who Understand Your World

CTR understands tip credits, multiple pay rates, overtime exposure and multi-location compliance. You work with a dedicated support representative who knows your operation and answers when you call. No call centers. No generic responses.

Drive Efficiency and Quality

Automated time tracking. Faster onboarding. Real-time labor reporting. CTR reduces manual work, improves visibility and helps managers focus on service, not spreadsheets. Efficient systems support better guest experiences.

Comprehensive Payroll & HR Features

 CTR’s integrated platform combines powerful HR technology with personalized support, giving restaurants the tools to manage labor costs, stay compliant and streamline daily operations across every shift and location. 

Flexible Shift Scheduling & Coverage Tracking

Adapt to last-minute call-offs, manage shift swaps and fill coverage gaps without losing control of labor costs. Optimize staffing levels while maintaining service standards. 
Flexible Shift Scheduling & Coverage Tracking

Mobile Time & Attendance

Employees clock in and out from approved devices or locations with ease. Track hours accurately across roles, departments and locations. 
Mobile Time & Attendance

Benefits, PTO & Self-Service Portal

Give employees access to schedules, pay stubs, PTO requests and benefits enrollment in one place. Reduce administrative work while improving retention and transparency. 
Benefits, PTO & Self-Service Portal

Compliance Dashboards & Reporting

Stay ahead of federal, state and local wage and hour laws, tip reporting requirements and ACA obligations with real-time reporting and proactive alerts. 
Compliance Dashboards & Reporting

Tip Management & Wage Compliance

Track cash and credit card tips, monitor tip credits, manage multiple pay rates and reduce exposure to wage and hour violations.
Tip Management & Wage Compliance

Dedicated Hospitality Support Team

Work directly with a dedicated support representative who understands restaurant operations, shift-based payroll and compliance risk. 
Dedicated Hospitality Support Team

Hear It From Our Clients

We have been with CTR for a very long time. Since the beginning we have never looked back at our old provider. CTR is a one stop shop for our HR needs at a price that is affordable for any size business.

-Mark B, Hospitality Professional

More Than a Provider. Your Irreplaceable Payroll & HR Partner.

CTR makes payroll, HR, and workforce management easier with an all-in-one platform backed by personalized support, tenured experts, and customized solutions.

Talk to an Expert

Maximize Productivity Without Sacrificing Service

 With CTR’s predictive scheduling and mobile-friendly tools, you reduce unnecessary overtime, avoid coverage gaps, improve team engagement and maintain the high standard of guest experience your brand is known for. 

Hospitality 2

Expert Support, Every Step of the Way

From hiring seasonal staff and onboarding new team members to managing payroll across multiple locations, concepts or franchise groups, CTR delivers responsive, personalized support.

Hospitality clients consistently cite our industry knowledge, fast response times and proactive compliance guidance as key advantages.

 
Hospitality 3

Frequently Asked Questions

How does CTR help restaurants manage high turnover and shift-based staffing?
 CTR streamlines hiring with mobile onboarding, digital paperwork and self-service tools that reduce administrative burden. Our scheduling and timekeeping solutions help manage shift swaps, coverage gaps and labor costs while keeping payroll accurate and compliant. 
Can CTR handle multi-location restaurants or franchise groups?

Yes. CTR supports single-location restaurants, multi-unit operators and franchise groups with centralized payroll processing, location-level reporting and multi-state tax compliance. Our system scales as you grow.

How does CTR help with tip reporting and wage compliance?
 CTR provides tools to track cash and credit card tips, monitor tip credits and calculate overtime correctly across multiple pay rates. Built-in compliance features help reduce wage and hour risk and support audit readiness. 
What type of support does CTR provide?
 You work with a dedicated support representative who understands hospitality operations and shift-based payroll. When questions arise, you speak to someone who knows your account and responds quickly. 
How can I learn more or see a demo?
Contact Us!
Payroll & HR

Payroll & HR

Payroll & HR
Talent Acquisition

Talent Acquisition

Talent Acquisition
Workforce Management

Workforce Management

Workforce Management
Screenshot 2025-09-26 165618

Talent Management

Talent Management
Benefits Administration

Benefits Administration

Benefits Administration
Insurance Services

Insurance Services

Insurance Services

More Than a Provider. Your Irreplaceable Payroll & HR Partner.

CTR makes payroll, HR, and workforce management easier with an all-in-one platform backed by personalized support, tenured experts, and customized solutions.

Talk to an Expert