Our Core Values are the guiding foundation to making us Your Irreplaceable Partner.
Our key differentiator from our national competitors is our service. With service as a number #1 priority, it is crucial that our people embody the qualities that have contributed to our success.
We ARE CTR!
In selecting our core values, we voted on the most common attributes top CTR performers embody. Why? The actions and dedication of our top performers truly tells the story of what makes CTR special. They have developed the service model and culture that continues to make the organization thrive.
This is truly who we ARE. In order to stay true to who we ARE, we will continue to look for people who embody and are dedicated to these values.
All-In
We want team members who are "All In!" These people are CTR advocates who support the company vision, contribute to a positive company culture and always display a willingness to help others.
Relentless Problem Solvers
We are a team of relentless problem solvers committed to resolve the most challenging issues presented by our clients. When our competitors are ready to “throw in the towel” we remain steadfast in our commitment to think of out of the box solutions to solve our clients’ needs. We believe this core value has remained the pinnacle of CTR’s success over of 60 years in the biz!
Exercise the Basics Better than Anyone
As a Pittsburgh-based Company, this quote from Chuck Noll embodies what is core to CTR's success. No matter how we evolve, we will not lose sight of exercising the basics better than our competitors. We will keep responsiveness to each other and our clients as a top priority. We will have excellent follow through by doing what was asked of us and what we promised. We will take the time in our communications to be positive and courteous and we will be easy to work with by looking for ways to make our clients' and coworkers lives easier.