CTR has had FRESH values for many years throughout our history.
Since 1964, CTR has promised to provide our clients with the latest workforce management technology and provide prompt and personalized customer support. CTR will continue to deliver on these core promises— but we want to do more!
Our goal is to be more than a technology or service commodity. We strive to be a reliable Partner your team trusts to assist your organization through the ever-changing regulatory, social, and technological environment. We strive to be easy to do business with and always willing to go the extra mile to assist your team through the day-to-day. Our core focus is to be Irreplaceable.
Time for a REFRESH
As CTR enters a third generation of ownership, we thought it was time to update our company values to better align with our core focus and think about what today’s CTR is all about. CTR’s FRESH Values have guided us throughout our history, but it’s time for a REFRESH.
Relentless
We are a team of relentless problem solvers committed to resolve the most challenging issues presented by our clients. When our competitors are ready to “throw in the towel” we remain steadfast in our commitment to think of out of the box solutions to solve our clients’ needs. We believe this core value has remained the pinnacle of CTR’s success over of 55+ years in the biz!
Empower Others
We believe in a work environment where we empower each other through teamwork. We are committed to “never let a teammate fail” by taking ownership to resolve issues across our job descriptions.
Fun
We are committed to a company culture that is positive and fun! In a world of payroll deadlines and tax compliance that task can seem daunting. Regardless of the task at hand, we continue to find fun in our daily work. We also strive to find individuals with a friendly attitude to help cultivate this environment.
Responsive
We will focus daily on being responsive to our customers and to our co-workers.
Exercise the Basics Better than Anyone
As a Pittsburgh-based company we had to pay homage to one of our forefathers. Chuck Noll once said, “Champions are champions not because they do anything extraordinary but because they do the ordinary things better than anyone else.” No matter our role in the company, we will continue to strive to exercise the basics well and set the example for our team members.
Simplicity
For over 50 years we have received consistent feedback from our clients, we are easy to work with. Regardless of the growth of our organization, we cannot let internal bureaucracy trump our goal to continue to be a partner that is easy to work with.
Honesty
We feel that personal and business growth stems from an environment where employees can be open and honest with their peers and with themselves.
