CTR has had FRESH values for many years throughout our history.


Since 1964, CTR has promised to provide our clients with the latest workforce management technology and provide prompt and personalized customer support.  CTR will continue to deliver on these core promises— but we want to do more!

Our goal is to be more than a technology or service commodity.  We strive to be a reliable Partner your team trusts to assist your organization through the ever-changing regulatory, social, and technological environment. We strive to be easy to do business with and always willing to go the extra mile to assist your team through the day-to-day. Our core focus is to be Irreplaceable. 

Time for a REFRESH

As CTR enters a third generation of ownership, we thought it was time to update our company values to better align with our core focus and think about what today’s CTR is all about. CTR’s FRESH Values have guided us throughout our history, but it’s time for a REFRESH.

Relentless

We are a team of relentless problem solvers committed to resolve the most challenging issues presented by our clients.   When our competitors are ready to “throw in the towel” we remain steadfast in our commitment to think of out of the box solutions to solve our clients’ needs. We believe this core value has remained the pinnacle of CTR’s success over of 55+ years in the biz!

Empower Others

We believe in a work environment where we empower each other through teamwork. We are committed to “never let a teammate fail” by taking ownership to resolve issues across our job descriptions.

Fun

We are committed to a company culture that is positive and fun!  In a world of payroll deadlines and tax compliance that task can seem daunting.  Regardless of the task at hand, we continue to find fun in our daily work.  We also strive to find individuals with a friendly attitude to help cultivate this environment.

Responsive

We will focus daily on being responsive to our customers and to our co-workers.

Exercise the Basics Better than Anyone

As a Pittsburgh-based company we had to pay homage to one of our forefathers.  Chuck Noll once said, “Champions are champions not because they do anything extraordinary but because they do the ordinary things better than anyone else.”  No matter our role in the company, we will continue to strive to exercise the basics well and set the example for our team members.

Simplicity

For over 50 years we have received consistent feedback from our clients, we are easy to work with.     Regardless of the growth of our organization, we cannot let internal bureaucracy trump our goal to continue to be a partner that is easy to work with.

Honesty

We feel that personal and business growth stems from an environment where employees can be open and honest with their peers and with themselves.

Hear it From Our Clients

We vetted multiple companies to partner with for overall human capital management and our decision to choose CTR has been nothing less than fantastic.  From their on-boarding process, training and overall knowledge of complex restaurant challenges, such as ACA, we’ve found their experience and dedication a breath of fresh air in the competitive payroll and human capital space.

Local Restaurant Owner

CTR does a great job in having an “all in one” HRIS system that supports critical areas of our business.  We are also pleased with the ongoing support that their team provides with any new features or enhancements to our current platform.

Health Care Professional

CTR has been an absolute pleasure to work with.  Switching to the new iSolved platform has saved us countless hours with giving us the tools to track our employee attendance, payroll as well as general HR functions.  The staff at CTR has been very helpful and always available to answer any questions that we may have. Love working with CTR!

Director of Human Services

I love iSolved and the support we receive from the CTR team!  The platform has brought huge efficiencies to our company. We used to have drawers and drawers of personnel files that were tedious to go through and a struggle to keep organized.  We now have all of our personnel files housed in iSolved and finding documents is a breeze! We also have clear histories for pay, job titles and benefits available at a glance. No more sorting through papers to see the trail of pay increases or benefit elections etc.  One thing that sets CTR apart from the others is the level of personal support that is provided. We have a dedicated account representative who is always extremely responsive and easy to get ahold of. We truly couldn’t be happier!

Benefits Administrator, Banking Industry

CTR does a great job in having an “all in one” HRIS system that supports critical areas of our business.  We are also pleased with the ongoing support that their team provides with any new features or enhancements to our current platform.

VP of Operations, Home Health Services Industry

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