3 Generations of Passion

Founded in 1964, CTR is a privately held, third-generation company based outside of Pittsburgh, Pennsylvania.  Back in the day, CTR stood for “Cincinnati Time Recorders” as CTR was one of the leading time clock distributors in Pennsylvania.

Over fifty years later, customers still know us by the name “CTR” but we have evolved to much more than just punching time clocks.  Today, CTR provides a full application suite to assist managing your employees from hire to retire—a true “Human Capital Management” solution that can literally automate and simplify every aspect of the employee life cycle. 

CTR is proud of its ability to continue to evolve through decades of ever changing technology in our industry.  We feel that our unwavering commitment to continue to provide the latest technology and services has contributed to our longevity and success.

Decades of Experience

However, even more than technology, our success is most attributable to our staff!  Our staff consists of experienced professionals, most with more than a decade of experience with payroll, time and attendance, human resources, and benefits administration. We are a team of relentless problem solvers who continue to dedicate ourselves to assist our customers daily while also juggling their families, faith, hobbies, and more. Meet Our Team »

So what does CTR Stand for now?  As a Third-Generation Woman-Owned business, we have jokingly said “Chicks that Rock!”  But the reality is— CTR is much more than our three letters. Contact Us today to find out!

A Peak Into Our History

CTR was founded by Mr. William R. Duffy in 1964. CTR, which initially stood for “Cincinnati Time Recorders,” and first established itself as a distributor of mechanical time clocks and parking and revenue control systems. Mr. Duffy’s penchant for excellent customer service quickly drove CTR to become a leader in the sale and service of time clocks in the local Pittsburgh market.

A History of Innovation

In 1980, CTR brought an innovative new product to the market: PC-based time and attendance systems. Over the next 25 years, as the demand for automated time solutions increased, CTR became one of the largest and most successful time and attendance distributors in the Northeastern US with over 3,000 time and attendance customers.

Constant Expansion

As CTR grew, our clients were also looking for integrated solutions such as payroll and human resources. In response, CTR expanded its product offering in 1999 to include integrated Payroll and Human Resources Solutions and Services, which led to the establishment of CTR Employee Management Services, Inc.  Our focus on prompt and personalized customer support quickly led our payroll service bureau to process over 40,000 checks per month for clients across the United States.

You Spoke, We Listened

The demand for integrated solutions soon became replaced with “single-source.” Our customers spoke, and we listened.  CTR is now proud to announce our “Human Capital Management” division which is a single source for Payroll, Tax Filing, Human Resources, Time and Attendance, Benefits Administration, Onboarding, and more.

Better yet, our customers have the ease of handling all of their mission-critical Human Capital Management functions through our Single Database iSolved HCM Solution.

The CTR Promise

Throughout our history, we’ve been firmly committed to bringing our clients the latest technology while continuing to provide dedicated and personalized customer support. We believe these two factors have contributed most to our longevity and success. Therefore, we provide the following commitments to our clients, partners, and employees.

  • We will continuously improve and expand our products and services with the latest technology and innovations.
  • We will continue to focus on providing prompt and personalized customer support.
  • We will continue to live by our FRESH values. Forgiveness. Respect. Excellence. Service. Humility.

Hear it From Our Clients

We vetted multiple companies to partner with for overall human capital management and our decision to choose CTR has been nothing less than fantastic.  From their on-boarding process, training and overall knowledge of complex restaurant challenges, such as ACA, we’ve found their experience and dedication a breath of fresh air in the competitive payroll and human capital space.

Local Restaurant Owner

CTR does a great job in having an “all in one” HRIS system that supports critical areas of our business.  We are also pleased with the ongoing support that their team provides with any new features or enhancements to our current platform.

Health Care Professional

CTR has been an absolute pleasure to work with.  Switching to the new iSolved platform has saved us countless hours with giving us the tools to track our employee attendance, payroll as well as general HR functions.  The staff at CTR has been very helpful and always available to answer any questions that we may have. Love working with CTR!

Director of Human Services

I love iSolved and the support we receive from the CTR team!  The platform has brought huge efficiencies to our company. We used to have drawers and drawers of personnel files that were tedious to go through and a struggle to keep organized.  We now have all of our personnel files housed in iSolved and finding documents is a breeze! We also have clear histories for pay, job titles and benefits available at a glance. No more sorting through papers to see the trail of pay increases or benefit elections etc.  One thing that sets CTR apart from the others is the level of personal support that is provided. We have a dedicated account representative who is always extremely responsive and easy to get ahold of. We truly couldn’t be happier!

Benefits Administrator, Banking Industry

CTR does a great job in having an “all in one” HRIS system that supports critical areas of our business.  We are also pleased with the ongoing support that their team provides with any new features or enhancements to our current platform.

VP of Operations, Home Health Services Industry

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